Fred Black Contact

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Making a Claim

Four Simple Steps to
Settle Your Claim

step 1

1. Report Your Claim

As soon as an incident occurs, notify us immediately. Quick reporting helps expedite the claims process — call us on +254 718 792 430 or email info@fredblack.co.ke.

step 2

2. Provide Documentation

Completed claim form (we'll provide it), policy document, incident report, photographic evidence, repair/replacement quotes and any other supporting documents.

step 3

3. Claims Assessment

Our dedicated claims team reviews your documents, coordinates with insurers and relevant authorities, and keeps you updated on the status of your claim.

step 4

4. Settlement & Resolution

We aim to process claims as quickly as possible — via direct payments, repairs or replacements — guiding you on next steps to ensure a fair resolution.